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Nexus One USBケーブルの不具合 その後

以前、Nexus OneのUSBケーブルに不具合があり、Googleに問い合わせしていましたが一向に返事が無く、仕方なくUSBケーブルを個人負担で新たに買い増したことで解決していましたが、ようやくGoogleから返事のメールが届きました。

「USBケーブルが故障している」と伝えているのに、「多くの問題はバッテリー外してハードリセットすれば直ります」などと書かれた明らかにテンプレなメール。

一応、保証範囲内のもので、修理が必要そうなものはHTCのサイトでチケットを切れば対応してもらえるようです。
#まぁUSBケーブルの問題だけでチケット切って海外送料負担する気はありませんがw

以下原文:
Hello,
Thanks for your note.

We're sorry to hear that you are experiencing issues with your Nexus One order. Please note that many issues with the Nexus One phone can be resolved by performing a hard reset by removing the battery.

If you find that your phone or accessories are not functioning correctly, you may be able to get a replacement or initiate a repair according to the Nexus One Warranty. Here are the commonly asked questions around the warranty procedure:

How can I initiate a warranty repair?
The first step is to request a ticket number by calling HTC, the number for which can be found on the HTC website here:
http://www.htc.com/www/support/nexusone/

An HTC representative will guide you through the process.
What happens if I send my device for warranty repair, and it turns out the defect is not covered by the warranty?

If the HTC service center detects that the device is not covered by the warranty, an HTC representative will contact you to determine what to do next. You can choose to pay for the repairs (the HTC representative will provide you a quote), or you can opt to have HTC send you back the device, in which case your credit card will be charged the round-trip shipping fees, as well as an examination fee of $28.

Please read the full details of our Nexus One Warranty information page at
http://www.google.com/support/android/bin/answer.py?answer=166519

Please let us know if you have additional questions.

Regards,
The Google Team

Find answers, ask questions, and share your expertise with others in the Nexus One Help Forum at
http://www.google.com/support/forum/p/android?hl=en